Independence in Motion is celebrating 25 years in business
We do Repairs of Mobility Equipment
We are a BOC Accredited Facility

Testimonials

Our family used Independence In Motion for a few things needed for home care and the entire staff was wonderful! They were professional, expedient and provided exceptional customer service. We cannot thank them enough for helping us navigate a challenging situation in such a compassionate and considerate manner. Would highly recommend them!

Pat K

I purchased two lift chairs from Independence In Motion. The lady who works there really knows how to find the best chair for you. They went over all of the features and material choices. I have one upstairs and one in my living room. You will want one everywhere you sit. Great company and great service if there is a problem.

Bobby A

I recently had an excellent experience at Independence In Motion while purchasing a mobility scooter for my father. Sean McMenamin provided exceptional service, demonstrating both patience and expertise throughout the entire process. His willingness to assist and answer all our questions made the purchasing experience smooth and enjoyable. Independence In Motion, and especially Sean, have earned my trust and gratitude. Highly recommend for anyone in need of mobility solutions.

Craig W

We had a great experience with Independence In Motion while purchasing lift chairs for my parents. Sean was very helpful in recommending a properly fitted chair for each parent, and the delivery team was professional and patient with my dad at drop off. Overall, we had a great experience and look forward to enjoying some comfortable chairs.

Jessica T

We had an amazing experience with Sean who helped us to rent a lift chair for a weekend and seamlessly delivered the chair both ways to our hotel.

Julia M

Independence in Motion is nothing short of spectacular! When most other medical providers seem to be uncommunicative, tedious, and otherwise difficult to deal with, I have found a unicorn with Independence in Motion and in particular Cynthia. She has been and continues to be an amazing lifeline in a very complicated medical situation. The whole process is incredibly smooth every time and I trust that everything will be handled with care and understanding. Every question is answered quickly and completely, even the ones that might go beyond the scope of their work and services. I have literally been counting down the days until we can get away from our old power chair company and get new ones from Independence in Motion. If I could give more than 5 stars I would, I cannot say enough good things!

Jessica O

This was an excellent experience from start to finish. Sean helped me rent a wheelchair and order a permanent one. James delivered it right on time and was very knowledgeable and patient answering all my questions. I would highly recommend this company and their services.

Nancy Y

Wonderful customer service!  Highly recommend “Independence in Motion”!

Kathy D

I have bought 3 different lift chairs from a store that offered a guarantee on the chairs. Each time it has taken forever to get the chair repaired. I found out 7 days before a hip operation that my lift chair will not be repaired in time for my operation. I went over to this Mobility store and found a great lift chair. It has a guarantee on parts for 7 years. I went to the store on Tuesday and my new chair was delivered on Thursday. They came when they said they would and made sure everything was working properly. Wish I had bought my first lift chair from this store.

Diana S

Great for Repairs! I bought a lift chair online and wish I didn’t. No service, but I called Independence In Motion. They came out THAT DAY and got the chair working again. My mother cannot be without her lift chair and I am so grateful for their kind understanding. I will never buy online again and am happy to know that Independence In Motion will be there to help us!

Greg S

I discovered Independence in Motion after having much difficulty in finding a comfortable wheelchair for my mother. She had used and rejected 4 or 5 chairs and numerous cushions before I contacted Cynthia at Independence in Motion. Cynthia’s considerate approach combined her nurse’s knowledge with unhurried time that she spent listening to my mother’s needs.

It was not easy but with her help we finally succeeded in getting a wheelchair and cushion my mother’s found comfortable. Despite the quarantine Cynthia was able to deliver the chair to my mother on her 94th birthday, topped with a big pink bow. It was a pleasure working with her and I will always be grateful for her patience and kindness during this very difficult time in my mother’s life.

Cynthia B

This may be a long review but I felt the details are needed to understand the full extent that Cynthia, Jim and Sean went to help us. My husband has been in a power wheelchair for over 20 years due to paralysis. 3 months shy of his 5 years with that chair the motors blew up and the national wheelchair company we had been working with was of no help. We started calling around to rent a wheelchair until we could work out the details with the insurance companies.

This is when the team at Independence in Motion made a very difficult situation much easier for us. I couldn’t believe how easy and pleasant it was to work this them. They went the extra extra mile even though we had to wait those extra 3 months to get the new chair they gave us the loaner chair and the detail that was put into his new chair was more than astonishing!! We didn’t have to chase anyone down to find out the status of the chair, They called us every week to Once everything went through with insurance, the chair was here in 2 weeks and they came to our home to fit my husband !!!! OUTSTANDING!! They made sure his was fitted perfectly and got him everything he needed without even having to ask!!!!!! They are extremely knowledgeable and their caring, customer service and professionalism surpasses the rest by far!!! We are more than grateful to have found this team and wont use anyone else!!! With much thanks and appreciation to Cynthia, Sean, Jim and the team!!

Karen T

I just wanted to send a quick note to let you know what an asset and amazing support Cynthia has been for our family. When the wheelchair was denied by insurance, she was extremely empathetic and went above and beyond to give me guidance on the steps we needed to take to fight what could have been a very detrimental situation. Because of her persistence and knowledge in this area, we were able to appeal the decision and get it overturned with the insurance company.

I also want to thank you for being in constant communication, and so knowledgeable and understanding throughout this process. Working with Independence in Motion has been the best decision we could have made. You and your team go above and beyond for your clients, and we are so grateful for everything. From the time we first visited the store, through this approval process, it has been seamless and truly a pleasure.

Thanks so much for all you do.

Marissa K

I took my 91 year old mom into the shop last week. Sean was patient and knowledgeable and made the process stress free. Her needs were addressed and the recommendations were perfect for her. Her chair arrived the next day and she is thrilled with it. Due to heart in failure, she has to sleep on an incline abs not flat. Night one sleeping in the chair was her first good night’ s sleep in ages. I can’t speak highly enough about this store because of the warm, personalized care.

Melissa S

My recent purchase of a power chair was an over-the-top positive experience. From the first phone call to the delivery of the chair I was amazed again and again by the kindness and helpfulness of Cynthia, Sean, and Jim. THEY ARE THE BEST!!

Ken K

Fantastic experience! Sean answered all of our questions and was so helpful. Highly recommend.

Marie B

My mom and I visited Independence in Motion to learn more about walkers and scooters. We worked with Cynthia, the owner of the business and an RN. It was one of the best service experiences I’ve ever had. Cynthia was extremely knowledgeable about the marketplace and very patient with us as she answered our questions, demonstrated the products and helped my mom find a solution that was right for her. In short, Cynthia was engaged in the process and, more importantly, made sure my mom was engaged and felt comfortable with the product she ultimately selected. I think it’s important to recognize people and businesses when they go above and beyond, and Independence in Motion did just that!

Barry S

Independence in Motion came through for my Aunt by delivering a quality lift chair to her home within a few hours. The cheaper version she originally received from a furniture chain was extremely uncomfortable. The salesman Sean was terrific and my aunt was so happy with the service she received.

Jack D

Great scooter store! They have many models to try out in the showroom. I was helping my friend’s dad out who wanted it that day and they delivered it after 5, which he really appreciated since he wanted it for his vacation in Disney. We should not have waited until the last minute, but they were happy to help us. Nice people. Not a hard sell, they are there more to provide information. I highly recommend the store.

Gerry H

I wanted to thank you for all your help! My brother loves the chair and I hear your guys went above and beyond to help him out!

Please thank them as well!

Cindy S

Sean at the store is a gem and so helpful. Delivery was easy and Jim and Bob were so helpful and friendly. We highly recommend Independence in Motion.

Marcia B

The folks at Independence in Motion were top notch. They helped us make a difficult decision so easy. Never had to purchase a scooter before and I love my purchase. Highly recommend this company.

Irene W

The entire team at Independence In Motion is amazing! From sales to process to tech, they are passionate about helping people. They helped us through the entire process of finding the right power wheelchair and shepherding us through all the red tape of acquiring his power wheelchair and helping my dad get his independence back. This has improved his life dramatically! They even delivered the wheelchair to his house and showed him how to use it in his own home!

Adam S

I have been confined to a Powerchair for over 15 years. Each new chair purchase was a nightmare until I discovered Independence in Motion. The process was flawless. I received my new chair within 3 weeks. It was perfect. This company worked with the manufacturer to see every detail was addressed. About 2 months later there was a problem with the seat cushion. This company has worked with the manufacturer to resolve the problem. They kept me informed and never stopped until the issue was resolved. I have never worked with a company who was so dedicated to seeing that the customer was completely satisfied. I would rate them 10 stars if there was such a rating.

Michael C

I can’t say enough about this company! From start to finish they were amazing. From the first call to Cynthia, all the way to Sean McMenamin on his monthly check in, was over the top. Very pleasant to talk to and they were very helpful for all our needs. I give them 10 Stars!!!!⭐️ Thank you for your kindness and services!!! ❤️. I will miss talking to Sean!!!

Debbie H

We’re only at the beginning of the process of getting a motorized wheelchair for my father, but I’m already so pleased with the customer service of Independence In Motion that I couldn’t wait to rave about them. We started out trying to work with another medical supply company recommended by his doctor. Those people don’t answer their phone, don’t call back, and are impossible to work with. When trying to get a lift chair for my father, we gave up on that company and bought one on Amazon. THREE WEEKS LATER is when they finally returned our call about the lift chair. Our attempts to get him a wheelchair were heading down the same path – unanswered calls, put on hold for eternity, no return calls – so I looked for an alternative and found Independence In Motion. My goodness, they actually answer their phone! And a friendly, helpful person is there to answer questions when you call! We called at the end of the day on Friday, and Tuesday afternoon someone was at his apartment to help determine what he needs. It’s such a relief to feel that Dad’s in good hands with Independence In Motion.

Shelly H

This is the first review I ever wrote. I signed up with google just so I could write my appreciation for the company. Everyone who works there genuinely cares about people. The nurse, Cynthia, got to know everything about me and made sure that I got the power wheelchair that was best for me and my needs. She provided options that I never knew existed. When it was delivered, the technician spent careful time making sure everything was perfect and that I knew how to use and care for the chair. They care about people, not about money. I would never consider working with another company in the future for my wheelchair needs. So far, their service has been stellar. I highly recommend Independence In Motion.

Jennifer L

Jim and Bob were very efficient and helpful. They set up my chair with ease, demonstrated the various motions, and answered my questions. Very pleasant gentlemen!

Virginia O

FANTASTIC SERVICE!!!! SUPER FRIENDLY!!! SUPER COURTEOUS!!! GREAT EXPERIENCE FROM THE PURCHASE TO THE DELIVERY!!!

Nathan L

After searching for months for a lift chair, we went to the source. Independence in Motion. They helped us previously and remembered us and our needs. Friendly, comfortable place to shop. All styles on display. Wonderful technician Jim is professional, knowledgeable and helpful. Can answer all questions. Happy to know they are always there when needed.

Kathie B

We would highly recommend Independence in Motion for anyone who needs equipment to help you (or a family member) become more mobile. Cynthia was wonderful in helping us choose the most appropriate power chair for my mother. She walked us through the process and we didn’t have to do much on our end. She took care of everything in a seamless and efficient way.  HIGHEST RECOMMENDATION!!

Anne M

Sean, the employee that I rented a motorized wheelchair from, went above and beyond to make sure my needs were met. He was courteous, helpful, and accommodating. When I need to rent a wheelchair in the future, I will think of Independence in Motion.

Dawn Y

Independence In Motion, a division of Restorative Innovations, Inc. is a mobility and medical equipment company serving Montgomery County, Delaware County, Bucks County, and Chester County in Pennsylvania.  We specialize in the SALE and RENTAL of mobility equipment, including portable scooters, power wheelchairs, lift chairs, manual lightweight wheelchairs, transport chairs, and stairlifts.  Our showroom has a large selection of lift chairs, scooters, and power wheelchairs for sale. We also carry hospital beds, mobility aids, rolling walkers and bathroom safety products.

We are accredited by BOC, The Board of Certification/Accreditation, a leading accreditation agency with Medicare.

Independence in Motion Showroom

We are proud to only offer products we consider the Best Brands in the Business!  Visit our showroom as we celebrate our 28th year in business with fantastic sale prices!   Our qualified staff and trained technicians, including a registered nurse, have the expert knowledge and experience to make certain you get the product that is right for you.  Our showroom, which is a renovated house, has the feeling of home, not a store, so you can see and conceptualize ways to make your home, or the home of a loved one, safe and accessible. From the kitchen to the bathroom, living room to the bedroom, the functional showroom is designed to inspire individual ideas to promote independence and safety!